About Social Housing
Connaught is one of the UK's most experienced and community focused providers of housing maintenance, compliance, low carbon and estate services to local authorities and registered social landlords. We continuously invest in our people, processes and technology, whilst integrating our services together in a unique way to provide our customers with the best service and quality available.
Also in Partnerships Social Housing:
Choosing the right partner to manage and maintain your social housing stock and the surrounding neighbourhood is essential. At Connaught, our customers are right at the heart of our service delivery which means we will always put you and your tenants first.
By this we mean we will deliver:
- Customer integration - we will bring the right people, systems and organisational culture to ensure we achieve your vision and deliver an industry leading partnership. Our aim is to build long-term relationships with our customers based upon mutual trust and open communication.
- Efficiency - we understand your need for budget certainty and better value. We will maximise productivity by providing you with an integrated range of services, delivered by a multi-skilled workforce and managed by Conntrol™, our in-house asset management system.
- Customer experience - our vast experience of working in occupied premises enables us to streamline processes and make them as efficient as possible to ensure a positive customer experience.
- A better community - our aim is to build a lasting legacy in every community we work. We endeavour to employ and train local people and use local businesses and suppliers where possible. We also actively support projects and initiatives to improve local areas - more details of these can be found in our 'The Bigger Picture' book.
"It would be unthinkable not to use the long-term nature of our contracts to provide sustainable socio-economic benefits wherever we work."
Mark Tincknell, Chairman
