"Our vision is to be widely recognised as the most innovative and successful integrated services business operating within the UK's social housing and compliance markets.
We will achieve this by providing our customers with much more value than they could have hoped for; by delivering the best combination of services and quality available - and by building a lasting legacy in every community in which we work. Our vision will be achieved by putting our customers at the heart of our organisation and by being the best at what we do."
It's our people who create and live the culture that puts customers at the heart of our organisation, and make our company vision possible. When it comes to ‘Putting you first’, you'll find Connaught people really think and act with our five values at heart - we call our values our five C's:
‘Putting you first’ is a way of thinking and acting, not just a slogan. Right from the start we work in partnership with you. By being totally open, sharing our thinking and working as a team, your needs and objectives become ingrained in everything we do.
We get the job done. Teamwork is real – no one stands and watches while others do their bit. Our can do attitude means we get your job right first time, taking as long as it takes to make sure you’re satisfied with everything, and not just the immediate task in hand.
We respect you and the environment. Our people go out of their way to demonstrate consideration. They take job satisfaction in knowing that they are doing the right things for you, for the right reasons.
We have a huge will to win. Our success in winning contracts and delivering beyond expectation means you can rely on excellent behaviour, attitude and attention to detail.
We believe everything can be improved. Our staff challenge the way things are done to bring you simple, practical improvements that work. We also constantly strive to bring you new, unique solutions.